Frequently Asked Questions

Have a Question?

What are your qualifications?
As a veterinary emergency, surgical and critical care nurse, Tracy, the owner of Luv My Sitter, has worked for, and learned from, many of the most well-respected veterinarians in the industry. The training she received is specialized, intense, and ongoing. Her responsibilities included triaging, stabilizing and caring for animals in life-threatening situations as well as day to day health and monitoring. Additionally, she carried the responsibility of educating owners in the care and handling of their pets after diagnosis, surgery and trauma. Members of the Luv My Sitter team are well trained, mature, reliable and responsible animal lovers and care givers who are carefully selected for their knowledge, experience and ethical values. Tracy ensures that your sitter is matched to your specific needs.
Can LMS give my pet vaccinations?
No. Exams, vaccinations, and medical diagnosis are handled by your regular veterinarian. Services provided by Luv My Sitter do not take the place of regular veterinary care. We are a supplemental provider that assists clients with the day to day requirements of their pets.
What if my pet needs injections?
If your pet requires injections such as subQ fluids, insulin, Adequan, or other medication prescribed by a veterinarian for the treatment of a diagnosed ailment, Luv My Sitter is fully qualified and will be happy to assist you. Please note: LMS and its representatives will not administer any injection not prescribed and/or supplied by the pets veterinarian without a veterinarians directive.
Do you charge extra for medicating my pet?
No. Medications and treatments are expensive enough. LMS does not believe any owner should be penalized because their pet needs medication.
Does my pet have to have a medical need in order to use Luv My Sitter?
No, although we specialize in pets with medical needs, we welcome all pet’s. So, whether your pet is young, old, healthy or medically demanding, LMS is here to give your pet the care and attention they deserve.
Will Luv My Sitter train my pet?
No. At this time LMS does not offer training services. Your sitter will however assist you in reinforcing basic obedience (sit, stay, down, etc) while you are away.
Does LMS service my area?

Luv My Sitter primarily serves north Austin residents who reside inside, or border, highway 183, highway 360, FM 2222, and FM 620. We also serve some communities outside that loop such as Steiner Ranch and portions of Cedar Park.

A map and list of our regularly serviced zip codes is available on our services page. If you have a pet with medical needs and live outside our regularly serviced area or you are simply unsure if you reside with in our service area please give us a call at (512) 215–9619 and we will be happy to answer any questions you may have.

Do I have to have a pet to use Luv My Sitter's services?
No. Luv My Sitter offers housesitting services in addition to our pet care service. While you are away we can stay in the home or conduct daily or occasional home checks. Home checks include pulling in/out the trash, picking up mail, flyers and newspapers, bringing in packages, adjusting lights, watering plants, adjusting watering schedules for rain or during changing water restrictions and assisting the home owner with any other service they, or the home, may require while they’re away.
Are there benefits to hiring a sitter?

Yes, there are many benefits for both you and your pet. For you:

  • you gain the freedom to travel on your own schedule​
  • eliminate the hassle of transporting your pet
  • no need to fight traffic to take your pet to the kennel
  • no need to rush to make it before closing time
  • knowing your home is more secure with someone there or checking in daily
  • pets at home can be a crime deterrent
  • not having to impose on friends, family or neighbors
  • having the confidence that a pet sitter can deal with unexpected situations
  • daily updates eliminate the need to worry or wonder how your pet is doing​
  • fewer “accidents”
  • no need to skip lunch or leave work early to let your pet out or give medication.
  • no need to miss vacation, business trips, dinner or other activities because your pet is not feeling well or needs medication
  • you gain the ability to call home at your convenience
  • if you’re away and forget something at home your sitter can assist you
  • having your pet will be waiting for you when you arrive home
  • peace of mind that your pet is in caring, capable and loving hands

For Your Pet:

  • not having to “hold it” all day long
  • the ability to stay home where they feel safe and secure
  • no disruption in their daily routine
  • adherence to their regular diet and medication schedule
  • having someone responsible in case of emergency
  • freedom to play in their own yard, with their own toys
  • being surrounded by familiar sights, sounds and smells
  • comfort of sleeping in their own bed (or with their sitter)
  • eliminates exposure to illness and intestinal parasites
  • eliminates the need for additional vaccinations
  • your pet receives one-on-one observation and attention
  • no stress diarrhea!
  • all the TLC they can handle
Isn’t a home or pet sitter more expensive than my regular boarding facility?

Surprisingly, the answer is, NO. In fact, owners with multiple pets will actually find Luv My Sitter to be a more affordable option than boarding. Even owners with only one pet (or none) grasp the value of enlisting a professional home and pet care provider once they evaluate all the extras they receive. Luv My Sitter professionals do much more than simply feed and water your pet. Vacant homes are a playground for would-be home invaders. Our home and pet sitters maintain a homes “lived in” appearance by picking up the mail, newspapers, and flyers, rolling trash to and from the curb, bringing in packages, rotating lights and blinds, as well as watering plants and other light houseful necessities. Having dogs in the home is also a documented crime deterrent. Furthermore, your sitter can adjust sprinklers during rain or increased water restrictions (potentially saving you hundreds in fines). They can report and attend to problems such as broken pipes/heaters or a/c units. As well as assist with any unexpected needs that may arise or items accidentally left behind. Additionally, there is value in the convenience and freedom of traveling on your own schedule. No need to sit in traffic or pay higher prices for earlier flights. Since your pet never leaves the home, there is no need to pay for additional nights of boarding when you are required to depart and/or arrive after a facilities regularly scheduled hours. Not to mention the inconvenience and expense of additional vaccinations and the hassle of stress induced diarrhea, so common after boarding. Luv my Sitter understands the profound responsibility they take on when caring for your home and pet. At LMS your pet becomes part of our family. We strive to keep you connected through the use of daily updates and occasional photos. Leaving your home in the hands of a qualified pet sitter will alleviate worry and give you confidence that your home and pet will be well cared for while you are away. Affording you the peace of mind you deserve.

Why use a pet sitter over my friend or neighbor

At Luv My Sitter your pet is our #1 priority and we take our job very seriously. We understand the intense responsibility we take on when caring for your home and pet. Our sitters are mature, reliable, dependable, experienced and honest. At LMS we strive to give you a worry-free experience every time. Using a friend, neighbor, family member, or kid down the street may seem like an economical option but you need to ask yourself, the following questions:​

    • Are they reliable?
    • Will they show up every day as needed?
    • Do they have jobs/responsibilities or time demands that could interfere with them caring for your home and pet?
    • Are you asking too much of them?
    • Will your pet’s needs be their priority, an obligation?
    • Have you imposed on them enough?
    • Will they know how to recognize if your pet is in distress?
    • Beyond which veterinarian to take them to, will they know how to respond should an emergency arise?
    • Is it worth my pet’s safety and well being if I’m wrong?
Why should I use a professional pet sitter?

There is a long list of reasons to choose a professional pet sitter. Most importantly your pet(s) remain safe and secure in the comfort of their own home. Additionally:​

  • Pet sitters take their job seriously. Our job is to take care of your pets
  • Pet’s experience less stress. There is no parade of strangers and no noises from barking or distressed animals
  • There is no trip to or from the kennel which saves you travel time
  • Your pet’s maintain their regular routine and day to day activities.​
  • It eliminates the expense and discomfort of additional vaccinations
  • Freedom – your pet is able to move about without confinement
  • Eliminates exposure to other animals who may be sick/contagious
  • No need to impose on friends, family or neighbors
  • Crime deterrent – a vacant home is a perfect target. Both the possibility of interruption, as well as the presence of a dog, are both documented crime deterrents
  • Your home retains a “lived in” appearance. Your sitter will pick up the mail, water plants, roll trash to/from the curb, rotate lights, and other home necessities
  • Your pet receives one-on-one attention and all the TLC they can handle.
Is there a charge for registration meetings?
Yes, LMS charges a $25 fee for registration meetings. This fee ensures a spot in our schedule so that we can devote the utmost attention to you and your pet(s). This visit is a very important part of our onboarding process and will give us the ability to match our services with a service that is the best fit for your pet’s needs.
What should I expect during the registration meetings?
Once you have selected LMS as your preferred pet care provider, we will schedule a registration meeting so we can meet you and your pet(s). Our registration meetings generally last no longer than 30 minutes, slightly longer for pets with more complicated medical requirements. You will have a chance to meet with a trusted LMS pet care provider to ask any questions you may have regarding our services. At the same time, your pet(s) will have the chance to interact with us in their natural relaxed environment. This visit is a chance to give us insight into your pet’s daily routine to ensure we give them the highest care they deserve. A key, garage door opener, or wireless code, to allow entry into your residence, should be provided to us before the completion of the registration meeting.
What if something happens to my sitter while I'm away?
Should anything happen to your pet sitter while you are away, you will be immediately notified and Tracy or a replacement sitter will take over until your regular sitter is able to resume their duties.
How do I know my pet sitter has arrived at my home?
When your LMS sitter arrives they will contact you either by text, phone or email. The method of contact will have been chosen by you prior to departure. Your LMS sitter will continue to contact you daily with updates throughout your absence unless otherwise instructed. When they have completed their final visit, your sitter will let you know they are leaving. Since you have the freedom to travel at your own pace, we ask that you contact your sitter when you leave and again upon your arrival home. This insures that your pet is not left alone for lengthy periods of time. If we do not hear from you upon your return, LMS will attempt to contact you. Because your home and pet are our number one concern, if we are unable to reach you, your LMS sitter will continue visits until it is confirmed you have arrived safely. Additional charges will apply. For daily visit clients, your pet sitter will call or text you to let you know they are on their way to your home.
How do I get started?

Getting started is easy! You can call us at (512) 215-9619 to schedule a consultation or you can request a reservation on the reservations page and we will contact you to set your appointment.

Are you bonded and insured?
Yes, Luv My Sitter is fully insured and bonded through Pet Sitter Associates.

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Whether your veterinarian sent you to us or you’re just looking for quality pet care, our custom tailored services, commitment to care and unsurpassed personal service are the key to the peace of mind you’ve been searching for.

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